Apple last year agreed to pay $95 million to settle an AppleCare-related lawsuit that accused the company of violating U.S. laws and regulations by providing customers with refurbished replacement devices instead of new devices when AppleCare repairs were required.
Administrators for the case began collecting info from impacted customers back in January, and the settlement amount received final approval in April. With everything now set, Apple is ready to begin sending out payments, and customers who are expecting money are starting to receive emails. One of the emails was shared by MacRumors reader Nathan:
According to our records, you are eligible to receive a payment of $28.90 in the settlement for the matter entitled Maldonado, et al. v. Apple Inc., et al., Case No. 3:16-CV-04067-WHO.
As Settlement Administrator for the matter, we’re sending you this courtesy email to inform you that by August 30, 2022, you will receive a payment notification email that contains a link to claim your payment electronically. Once you receive that email, you will have until November 28, 2022 to claim your payment.
Please monitor your email inbox carefully for our next email. Additional details about the matter are available at www.ReplacementDeviceLawsuit.com.
Customers who are eligible for a payment will get an email by August 30, and they must respond to the email by November 28, 2022 to receive their money. The lawsuit applied to customers who purchased an AppleCare Protection Plan or AppleCare+ for an iPhone or iPad between July 20, 2012 and September, 30, 2021 and who received a refurbished replacement device.
Apple’s repair terms and conditions have always made it clear that the company may use “parts or products that are new or refurbished and equivalent to new in performance and reliability” when repairing or replacing a device, but the lawsuit claimed that refurbished devices are “not equivalent to new in performance and reliability.” The lawsuit sought compensation for iPhone, iPad, and iPod owners who purchased AppleCare or AppleCare+ coverage and were unhappy with receiving an “inferior” refurbished device instead of a device that works “like new.”
Though Apple paid $95 million to settle the lawsuit, it admitted no wrongdoing and denies that refurbished devices are inferior to new devices.
Apple today began selling a certified refurbished iPhone 12 mini model in the U.S. for the first time since the device was released in October 2020.
Apple’s online refurbished store currently has a refurbished iPhone 12 mini available with 128GB of storage in a Black finish for $579. It’s worth noting that Apple still sells a new iPhone 12 mini with 128GB of storage for $649, so the…
Apple today replenished its stock of certified refurbished iPhone 12 Pro models in the U.S. for the first time since early April. A variety of storage capacities and color options are available to choose from, with pricing starting at $759.
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AppleCare+ with theft and loss coverage is available in three additional countries starting today, including France, Italy, and Spain.
In addition to accidental damage coverage, the upgraded AppleCare+ plan includes coverage for up to two incidents of iPhone theft or loss every 12 months, with each incident subject to a €129 service fee. The plan itself costs up to €229 upfront for a…
Apple began selling refurbished Mac Studio models last week, but inventory quickly sold out in the United States. For customers who missed out, refurbished Mac Studio models have now been restocked on Apple’s online store while supplies last.
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Ahead of Apple events expected over the next two months, there are now ten Apple devices that customers currently should not buy, with replacement models fast approaching.
The fall is always a very busy period for Apple, often with at least two special events to launch new products and the release of major software updates for all of the company’s platforms. This year looks to be no…
Following Apple’s announcement that it will hold an event on Wednesday, September 7, several alleged leaks coming out of Asia purport to show the iPhone 14 Pro’s display cutouts and status bar items.
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Ahead of the expected announcement of the iPhone 14 lineup at Apple’s September 7 event, a wave of dummy models originating in Asia claim to show the iPhone 14 Pro’s selection of color options, including new blue and purple finishes.
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Wednesday August 24, 2022 3:14 am PDT by Sami Fathi
If you’ve ever wanted to create your dream iPhone design, a new website has your back. Created by developer Neal Agarwal, the interactive website lets you drag and drop different elements onto a perfectly clean iPhone model to create unique, weird and out-of-this-world designs.
On the website, users have a wide range of different items they can add and arrange however they like on…
Apple will launch a high-end Apple Watch Series 8 “Pro” model with an all-new design this year, according to recent reports.
According to Bloomberg’s Mark Gurman, the upcoming high-end variant of the Apple Watch Series 8 will feature the device’s first redesign in years and a new titanium casing, but will not feature the long-rumored squared-off look. Gurman said that this year’s high-end…